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FAQ's

How do I get insurance to cover my online therapy?

All insurance coverage is subject to initial benefits verification before scheduling an appointment and at the beginning of each calendar year, if applicable.  I am currently an In-Network provider with Optum (United Behavioral Health) and Cigna.  I may also be able to accept other PPO plans that allow a client to be reimbursed for services.  In this case, the client is responsible for payments up front and will be provided with a monthly invoice they can then submit to the insurance provider for reimbursement.  In either case, I will gather your insurance coverage information and confirm, before scheduling a session, that your insurance plan covers Telehealth services, if a deductible or copay applies, etc.  Please be prepared to provide this information upon requesting an initial appointment.  It may take up to 2 business days for me to conduct a benefits check and get back to you.

How do I pay for sessions online?

Co-pays or full fees for services are due at the time of service and can either be arranged via PayPal (search for email;  [email protected]) or through the WeCounsel.com portal using your credit card.  I do not accept personal checks. 

How do I schedule my sessions & what if I need to cancel?

WeCounsel.com has an online scheduler available for you to quickly and easily schedule sessions on your own and alert me of any changes or cancellations.  It's completely understandable to need to cancel from time to time, however, frequent cancellations, reschedules or missed appointments may result in termination of services if Therapist feels it is too disruptive to the therapy process or interferes with the Therapist's ability to be available for other clients. 

Isn't online therapy less effective than face to face therapy?

The research has shown that there are no significant differences in outcomes, efficacy or benefit to clients who use Telehealth vs traditional therapy.  In fact, there are some increased benefits, since virtual therapy allows people who live in more rural areas greater access to services and allows anyone to eliminate the stress of dealing with traffic, paying for parking, etc. Telehealth has played a significant role in reducing the stigma associated with seeking Mental Health services.   

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Availability

WeCounsel.com

General Hours

Monday:

10:00 am-7:00 pm

Tuesday:

10:00 am-5:00 pm

Wednesday:

10:00 am-7:00 pm

Thursday:

10:00 am-7:00 pm

Friday:

10:00 am-4:00 pm

Saturday:

Closed

Sunday:

Closed

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